Why is it that top Internet marketers are adding the live chat function to their websites at a rapid rate?
The answer is simple. They have discovered that live chat can boost the sales conversion rates of their websites by up to 20 per cent. Those kinds of results often make the decision to adopt this customer service enhancement a real “no brainer.”
In today’s highly competitive market, customers often have a lot of questions when they visit your website. They may be technical questions or just the kind that can make the difference between capturing an immediate sale or having the customer look elsewhere.
To help your company or organization bridge this vital communication gap, CBS Systems can provide your website (or sites) with our high quality and easy-to-operate “Live Chat” application.
The CBS Online Chat app is extremely flexible and can be applied to one or more sites or departments at the same time. It can be customized to meet your current needs and modified again in the future to grow with your organization and requirements.
CBS Online Chat can be manned by multiple operators, applied to multiple websites and operated out of different departments. This allows your organization to minimize manpower, while maximizing customer coverage. What’s more the chat can be stored for future reference.
The cost for your company to implement this direct Online Chat interface to your customer base is VERY economical. Again, keep in mind that there can be multiple websites from the same company participating with each having up to five operators (in the same or different departments).
The cost for this enhanced interactive customer service function is:
- A one-time set-up fee to install the web-based live chat support software linkup of $99 for the initial site and $59 for each additional site
- Plus a monthly fee of just $27 for each website.
We think that you will agree that this is certainly a very small investment to make for the ability to develop relationships with new customer, familiarize them with your product line or service offering, and prevent any of them from taking their business elsewhere due to frustration or lack of attention.
Give us a call today and we will be more than glad to
talk with you about our chat application.